Allied Staff Program
Outstanding Allied Staff program set for AAID Annual Meeting: Receive a free Aseptic Setup DVD with each registration. This intense two-day program is specially designed for the Implant Allied Team. It will feature general sessions designed for all members of the Allied Team as well as a morning of concurrent sessions covering team, clinical, and a hands-on component. Be sure and register your allied staff so that they can select the concurrent sessions of their choice. Remember that you save $50 per team member when you register three or more at one time.
Wednesday
Thursday
Friday
Wednesday, October 3, 2012
1:30 pm - 3:00 pm
Minimum Wage, Minimum Effort: Creating the Ultimate Staff Driven Practice
AGD Subject Code: 557
Mike Massotto
- Founder and CEO of Staff Driven Practices
- Recognized nationally by ABC, FOX, CNN News, and Dentistry Today
- Author of The 25 Surefire Ways to Destroy Your Dental Practice
- Creator of the Dental Office Managers Association (DOMA)
This motivational and empowering presentation focuses on how to create greater harmony, efficiency, productivity, and ultimately, increased profitability in your practice. Attendees will learn to assess their office and their teams and leave with the tools to implement positive, lasting changes in their practices. Learn how to eliminate the “minimum wage, minimum effort” mentality and create a team of empowered, entrepreneurial thinkers in your practice.
Learning Objectives:
1. Team building techniques
2. Increased production for the doctor and team
3. Increasing your patient’s implant enthusiasm
4:00 pm - 5:30 pm
Lifetime Patient Retention
AGD Subject Code: 550
Mike Massotto
- Founder and CEO of Staff Driven Practices
- Recognized nationally by ABC, FOX, CNN News, and Dentistry Today
- Author of The 25 Surefire Ways to Destroy Your Dental Practice
- Creator of the Dental Office Managers Association (DOMA)
This informative course teaches how to retain and maintain your valuable patient base through common sense actions and shifts in mindset alone. Participants will learn how to create strong, lasting relationships with their patients, how to increase referrals while greatly reducing or eliminating the need for external marketing by discovering how to build their practices from the inside out.
Learning Objectives:
1. The keys to retaining and maintaining your patients
2. Successful internal marketing through your enthusiastic patients
3. Keys to developing a growing referral network
4. The rewarding side of dentistry and managing the difficult times
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Thursday, October 4, 2012
8:00 am - 9:30 am
Four Fundamental Keys - Achieving Successes in Your Implant Practice
AGD Subject Code: 735
Brian Jackson, DDS
- Member, Board of Trustees and Fellow, American Academy of Implant Dentistry
- Diplomate, American Board of Oral Implantology/Implant Dentistry
- Private practice, special emphasis on implant dentistry, Utica, NY
The field of implant dentistry continues to grow worldwide with clinicians incorporating this discipline as a major aspect of their practice. This escalation is directly related to the number of dentists gaining knowledge thru university-based, implant society and private sector instruction. Although many practioners are able to learn and understand endosseous implant principles, many become frustrated when attempting to incorporate this specialized service into their practice. A significant factor to implant dentistry practice growth is the ability to develop a highly educated and motivated team. The utilization of four key elements into private practice can successfully elevate case acceptance, professional growth and patient satisfaction.
10:30 am - Noon
Changing Our Patient's Lives with Beautiful Implant Restorations
AGD Subject Code: 691
Natalie Wong, DDS
- Fellow, American Academy of Implant Dentistry, Diplomate
- American Board of Oral Implantology/Implant Dentistry
- Clinical Instructor, University of Toronto; Assistant Professor, Temple University
- Private practice limited to prosthodontics and implant surgery
Implant dentistry has changed the lives of millions and is considered the new standard of care for tooth replacement. With the introduction of innovative technologies and techniques, dental implants can restore esthetics and provide function while maintaining bone, soft tissue and facial structure. Proper planning, a team approach, and case selection are important for ensuring the predictability and success of dental restorations. This lecture will provide a comprehensive insight into implant procedures and restorations that have had an impact in changing the lives of patients for the better.
Learning Objectives:
1. Understand the amazing restorative possibilities of implant restorations
2. Understand the importance implant restorations have on our patient's lives
3. Understand how to communicate the benefits of implant dentistry to our patients
1:30 pm - 5:30 pm
Allied staff will join the Main Podium presentations for a debate on Treatment Options - Comprehensive vs. Conformative - featuring Drs. Maurice Salama and David Garber from 1:30 pm until 3:00 pm.
After a half-hour break, Allied Staff will reconvene at 3:30 pm for an introduction to the afternoon Live Surgery presentation, which will run from 4:00 pm until 5:30 pm
From 3:30 pm until 4:00 pm, just prior to the live surgery, Dr. Matthew Young will set the stage for the live surgery.
Live Surgery
It Takes a Team to Place an Implant: Discussion of Roles for the Allied Front, Clinical, and Hygiene
AGD Subject Code: 691
Matthew Young, DDS
- Fellow, American Academy of Implant Dentistry
- Diplomate of the American Board of Oral Implantology/ Implant Dentistry
- Treasurer, Western District American Academy of Implant Dentistry
- Private Practice, San Francisco, CA
This interactive course will discuss all of the allied roles during an implant surgery from front to back and hygiene. The actual surgery is one component of the process that provides our patients with a positive experience essential for a successful implant practice. Immediately following this office simulation, we will view a live implant surgery. Each team member will be able to envision their role during this surgery. We will discuss patient post-operative management from phone calls to their visit. Implant case acceptance is dependent on the entire implant team. Comments such as “Oh, I don’t like the surgery part” or “I don’t know much about the surgery part. That’s their role” can hinder case acceptance. While, on the other hand, a patient will feel comfortable and at ease if all team members can discuss with confidence the successful results and predictable nature of implant dentistry. Understanding these components will strengthen the connection with your patients. This training will also establish proper clinical techniques for the chairside members and enhance their understanding of how the patient is managed after they leave the operatory. This will be a great interactive program for the entire implant team.
Learning Objectives:
1. Interactive discussion with the entire Allied Team
2. Proper patient communication
3. What to expect before and after an implant surgery
4. Chairside surgical assisting techniques
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Friday, October 5, 2012
Clinical
8:00 am - 9:30 am
Non-Surgical Peri-implant Tissue Management Team Course
AGD Subject Code: 696
Karima Bapoo-Mohamed, Dip.DH, RDH, MBA
- Clinical Assistant Professor, University of Alberta
- Member, Dental Hygiene Admissions Council, University of Alberta
- Member, College of Registered Dental Hygienists of Alberta
- Associated with the D.M. Vassos Dental Implant Learning Center
Although achieving osseointegration is a critical success factor of implant treatment, the continued preservation of this osseointegration becomes the long-term victory of this treatment modality. Often overlooked or discounted, the post-insertion maintenance and management of the implant restoration is the key success factor to the longevity of implant therapy. This one day course will provide time-tested prescriptive protocols on non-surgical maintenance and management of peri-implant tissue. Protocols will discuss detailed steps of standardized care to evaluate soft tissue and bone integrity to ensure optimal implant success. Furthermore, the course will also discuss how to synergize your office systems using team concepts to achieve successful outcomes when recommending implant therapy. Internal and external processes and specific tracking tools in a form of a guidebook will be shared to help you build a successful and profitable practice.
Learning Objectives:
1. Five periodontal parameters for peri-implant tissue assessment
2. Re-care protocols (In-office and home care) and follow-up strategies for various implant-supported prosthesis
3. Chairside role: The "Do's and Don'ts"
10:30 am - Noon
The Implants Are Working! Now What?
AGD Subject Code: 495
Nick Caplanis, DMD, MS
- President-elect and Honored Fellow, American Academy of Implant Dentistry
- Diplomate, American Board of Oral Implantology/Implant Dentistry
- Board Certified, American Board of Periodontology
The diagnosis and treatment of gingivitis and periodontal disease is well documented. Protocols to treat and prevent periodontitis as well as to maintain health following periodontal disease treatment are well established. In contrast, mucositis and peri-implantitis are not as well documented and therefore often poorly managed. This presentation will provide current evidence on the etiology, pathogenesis, diagnosis and treatment of mucositis and peri-implantitis, and will offer successful treatment algorithms. Techniques, instrumentation and medicaments used for implant maintenance will also be discussed.
Learning Objectives:
1. Understand the clinical criteria used to diagnose mucositis and periimplantitis
2. Be introduced to surgical and non-surgical procedures to treat mucositis and peri-implantitis
3. Know how to consistently monitor and maintain peri-implant health
Hands-On
8:00 am - 9:30 am and repeated at 10:30 am - Noon
Hands-on Prosthetic Training for the Allied Team: Stepping up Your Role in the Implant Practice
AGD Subject Code: 695
Matthew Young, DDS
- Fellow, American Academy of Implant Dentistry
- Diplomate of the American Board of Oral Implantology/ Implant Dentistry
- Treasurer, Western District American Academy of Implant Dentistry
- Private Practice, San Francisco, CA
Implant dentistry is most effective and efficient when the entire team is on the same page and fully utilized. The clinical allied team members can enhance the efficiency, and production, of the practice by incorporating a few new procedures into their armamentarium. In conventional dentistry a well-trained allied staff can take impressions and fabricate provisionals. The same skills can be utilized for implant dentistry. These skills will enhance the production and efficiency of the restorative office and will facilitate treatment between a surgical office and their restorative referrals.
Learning Objectives:
1. Place and remove healing abutments
2. Take closed tray impressions
3. Take open tray impressions
4. Seat abutments
5. Fabricate implant provisionals
Team
8:00 am - 9:30 am
Medical Coding
AGD Subject Code: 554
Bruce Fink, DDS
- Private practice, general dentistry, Atlanta, Georgia
- Obtained specialized training, Malo Clinic, Lisbon, Portugal
- Completed AAID MaxiCourse®, Medical College of Georgia
Doctors and their dental teams will learn how to bill medical insurance for some of the procedures they are currently doing in their offices. Current medical plans on the market cover a wide variety of procedures, including examinations and consultations for such simple problems as exostoses of the jaw (tori), oral cancer screening, to more complex ones, such as, pneumatization of the sinus, and atrophy of the alveolus as a result of tooth loss. In addition, CT scans, as well as both surgical and non-surgical treatments of oral problems (regardless of patients' general health/medical condition(s)), and a myriad of other infectious, inflammatory, and pathological problems are covered, including therapeutic (topical) treatments, periodontal surgical services, implant Stage I and II treatment, TMD, and oral and dental procedures related to traumatic injury. This presentation will discuss the different medical plans, the basics of medical diagnosis and procedure coding, as well as documentation requirements. Many claim examples for procedures commonly performed in the comprehensive dental office will be presented and discussed. The program is geared to the dentist, business office and surgical team. Doctor attendance is recommended, as successful reimbursement is dependent on the doctor's understanding and input into the coding and billing process.
Learning Objectives:
1. Medical diagnosis, procedure coding and rules for claim submission
2. The correct completion of the CMS 08/05 Medical Claim Form
3. Documentation required to support the procedures billed
10:30 am - Noon
How Your Staff Will Make or Break Your Implant Practice
AGD Subject Code: 550
Adam Foleck, DMD
- Member, Board of Trustees and Associate Fellow, American Academy of Implant Dentistry
- Diplomate, American Board of Oral Implantology/Implant Dentistry
Your implant practice should be recession proof. Answering the phone and hygiene recall are helpful techniques for the newly established or struggling practice, but what do you do if you are already successful but want to take it to the next level. Learn the techniques to increased practice revenue during all economic times. This presentation will address techniques to increase productivity. From new concepts in staff communication to digital and mass media marketing, this presentation will show how to bring it all together. Your dental office should be among the highest grossing practices in your area, if not the country, and for this to happen your staff needs to be the impetus for your growth. Learn how to implement your vision and achieve the success your entire office desires by including your team as a part of the process.
Learning Objectives:
1. Have staff on the same page through new techniques in communication
2. Implement your dental vision
3. Increase implant acceptance
4. Change your marketing techniques to keep up with the times
5. Keep and maintain enthusiasm within the office
Friday, October 5, 2012 Afternoon Program
1:30 pm - 3:00 pm
Allied Team: The Managers of Risk Management in the Dental Office
AGD Subject Code: 555
Frank Recker, DDS, JD
- General Counsel, American Academy of Implant Dentistry
- Former member, Ohio State Dental Board
- Practiced dentistry for 15 years before commencing full-time practice of law
In this presentation, Dr. Recker will explain the vitally important role of the allied staff in minimizing the risks in the practice of dentistry. In fact, staff are often the first barrier of protection in the risk-management program. Several examples would include patient selection, completion of all necessary forms/informed consents, documenting patient comments or concerns, and noting patient desires and objectives in the patient chart as a first-hand observer.
Learning Objectives:
1. Identify the potential 'risky' patient
2. Ensure that the practice is protected with full, complete documentation of the records and consent forms
3. Act as an intermediary between the patient and doctor in misunderstandings or confusion related to fees, billing, and treatment rendered
4. Assist in 'defusing' a potentially volatile situation
5. Know how and when to recommend patient termination from the practice
4:00 pm - 5:30 pm
Show Me the $$ In Black, White, and Green
AGD Subject Code: 557
Tina Calloway, CDA
- Advisory Board Member, Dental Assisting Digest and Inside Dental Assisting
- Past President, Piedmont Dental Assistant Society
In today’s highly competitive and fast-paced dental office, one of the most important responsibilities of each member of the team is the “pre-heating” of the patient for our doctors. To be successful at motivating your patients to be open to, and ultimately, to agree to your dentist’s treatment plan requires an arsenal of talents that may not come naturally or without thoughtful preparation. And even if you possess excellent communication and leadership skills and a true commitment to educating your patients about the benefits of long term oral health, are you using these to the full financial benefit of your practice…and yourself?
Learning Objectives:
1. Discover why you should help with the productivity of your practice and what is in it for you
2. How to motivate a patient to take ownership of their treatment plan
3. Discover what role you can play in helping you and your team to embrace financial success.
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